Customer Success Manager

AmsterdamToday

Full-timeHybridIn English

Salary indication

This job does not state a salary. Customer service jobs in Amsterdam that do state one usually offer between €2,600 and €2,900 gross per month (median €2,900), converted to a full-time job. That is based on 8 jobs on Personeel.com.

An indication, not an offer from this employer: ask about the salary when you apply.

Customer service salary in Amsterdam

About the job

At Bynder, you manage customer relationships and drive success for the Mid-Market portfolio. This hybrid role in Amsterdam focuses on product adoption, retention, and growth through strategic customer conversations.

What you will do

Manage customer relationships and success for Mid-Market portfolio
Drive product adoption and customer value through success plans
Drive retention and renewals by monitoring account health
Identify and manage upsell and cross-sell opportunities
Lead strategic customer conversations and business reviews
Collaborate cross-functionally with Sales, Support, Product, and other teams

What you bring

Fluent in French and English
3+ years in customer-facing role in B2B SaaS
Track record of building customer relationships and driving adoption
Strong business acumen and commercial mindset
Intellectual curiosity and challenger mindset
Strong stakeholder management and storytelling skills

Nice to have

Proficiency in Salesforce, Microsoft Office, Google Workspace
Experience with Digital Asset Management or MarTech platforms
Experience working with system integrators and technology partners

What you get

Learning and Development budget
Commuting budget
Mental Health and Well-being Support
Unlimited vacation policy
Volunteer Time Off
Complimentary Lunches and Snacks

Summary by Personeel.com. The full job description and the application form are on Bynder's website (jobs.ashbyhq.com); Apply takes you straight there.

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