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Airwallex

Growth Account Manager (NL)

Amsterdam30+ days ago

Full-time
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About the job

Airwallex is seeking a Growth Account Manager to join its team in Amsterdam. In this role, you will proactively generate new customer pipelines and drive engagement with the full product range through lifecycle marketing.

What you will do

  • Proactively generate new customer pipeline through outreach campaigns and discovery calls
  • Promote platform usage and identify churning customers
  • Drive engagement with full product range via lifecycle marketing
  • Advocate for customers within the company
  • Use customer data to identify upsell and cross-sell opportunities
  • Solve customer issues with support and operations teams

What you bring

  • 3+ years in account management, account executive, or CSM role
  • Strong English communication skills
  • Proven track record of building customer loyalty and hitting KPIs
  • Ability to thrive in a fast-paced environment
  • Bachelor's degree or equivalent
  • Proactive and independent in managing own book of business

Nice to have

  • Fintech and payments experience
  • Native or professional fluency in English plus one secondary language
  • Experience with Salesforce, Zendesk, Claude, ChatGPT, Looker, or Outreach

Summary by Personeel.com. The full job description and the application form are on Airwallex's website (jobs.ashbyhq.com); Apply takes you straight there.

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