IT Support Lead

Nederland30+ days ago

HybridIn English

About the job

Catawiki is looking for an IT Support Lead to manage daily support operations and serve as the escalation point for complex technical issues. You will oversee the full employee IT lifecycle, from onboarding to offboarding, and manage IT assets, procurement, and office technology.

What you will do

Lead daily IT support operations
Provide hands-on support for hardware, software, identity, access, network, and collaboration tools
Serve as escalation point for complex issues
Manage employee IT lifecycle from onboarding to offboarding
Oversee IT asset management, procurement, inventory, and logistics
Support office technology including Wi-Fi, printers, and meeting-room equipment

What you bring

3–5 years of experience in IT support or related field
2–3 years in a team-lead or people-management capacity
Experience supporting macOS, Google Workspace, Slack, Jira, Okta, Jamf
Experience managing employee IT lifecycle
Strong organizational and problem-solving skills
Customer-focused mindset and strong English communication skills

Nice to have

Experience with eSIM administration or telecom providers
Portuguese language skills

What you get

Learning and development initiatives
Inclusive and diverse work environment
€100 Catavoucher upon joining
€50 Catavoucher on birthday
Extra day off for 'Pursue Your Passion'
Additional leave for work anniversaries and life events

About Catawiki

Catawiki is an online marketplace for special objects, connecting buyers and sellers worldwide.

Summary by Personeel.com. The full job description and the application form are on Catawiki's website (job-boards.greenhouse.io); Apply takes you straight there.

More jobs at Catawiki

All 27 jobs at Catawiki