Technical Support Engineer (GPU Clusters) - US Weekends

Thuiswerken30+ days ago

$160,000 - $230,000 per year40 hoursRemoteIn English

About the job

Together AI is looking for a Technical Support Engineer to manage GPU clusters, focusing on resolving complex Kubernetes issues and maintaining system health. This role involves acting as the final technical defense before escalation, handling storage and networking challenges, and collaborating with multiple teams.

What you will do

Resolve complex technical challenges with Kubernetes GPU clusters
Monitor and maintain customer GPU cluster health
Act as product expert and last technical defense before escalation
Handle storage and networking issues like Weka filesystem and InfiniBand
Collaborate with Engineering, Research, and Product teams
Document system configurations and troubleshooting guides

What you bring

3+ years in customer-facing technical role, 1+ in AI or mission-critical API support
Experience as SRE or DevOps engineer with Kubernetes
Knowledge of AI, ML, GPU technologies and HPC
Advanced skills in Kubernetes, SLURM, Ansible, high-performance networking, NFS, containers, scripting
Experience with HPC/Slurm cluster environments
Familiarity with InfiniBand, RDMA, network diagnostics

What you get

Competitive compensation
Startup equity
Health insurance
Remote work flexibility

Summary by Personeel.com. The full job description and the application form are on Together AI's website (job-boards.greenhouse.io); Apply takes you straight there.

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