Customer Support Officer
€ 2.607 – € 3.349 per maand40 uurEngelstalig
Over de functie
In this role, you monitor outgoing customer orders and ensure timely delivery according to SLAs. You track transport exceptions, resolve operational issues, and analyze data to support process improvements.
Wat ga je doen
- Monitor outgoing customer orders and ensure timely delivery per SLAs
- Track transport exceptions and resolve operational issues
- Analyze operational data and monitor KPIs
- Identify discrepancies between incoming and outgoing orders
- Support continuous process improvements
Wat je meebrengt
- MBO+ or HBO working and thinking level
- Good command of English
- Experience with Microsoft Excel
- Strong analytical skills
- Customer-focused and proactive
- Team player
Mooi meegenomen
- Experience with ERP or WMS systems like SAP
Wat je krijgt
- 8% holiday allowance
- 25 vacation days per year
- Option to buy extra vacation and sick-free days
- Company laptop and phone
- Attractive pension scheme
Samenvatting door Personeel.com. De volledige vacaturetekst en het sollicitatieformulier staan op de website van Bertelsmann-Jobs (jobs.smartrecruiters.com); met Solliciteer ga je er direct heen.
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