An operational manager for De Brabantse Aap
De Brabantse Aap · Operational Manager · Amsterdam

Floor management
De Brabantse Aap in Amsterdam was looking for an operational manager: someone to take charge of the daily operation of the café and terrace.
A manager in the hospitality industry keeps the business running. He creates schedules, directs the team during service, monitors revenue, purchasing, and quality, and is the point of contact for guests and the owner. Whoever does this well works on the floor themselves while also keeping an overview of the entire operation. Such a role requires someone who keeps an eye on the guests, the team, and the numbers.

Visualizing the role and responsibility
For a managerial position, we make clear in the campaign what responsibility comes with it: the size of the team, the tasks on the floor and behind it, and how much room there is to manage independently.
The job vacancy appeals to experienced managers and employees who already want to take the step towards more responsibility. We mention what is immediately needed and where someone can grow.
The message contains the things a manager pays attention to: the responsibility for the team and turnover, the balance between floor work and office work, and the room to make decisions independently.
We don't wait for someone to search on a job site themselves: the campaign runs through multiple channels, with the right platform choice per target group in and around Amsterdam. Responses are followed up on experience, motivation, and availability, so that the employer speaks with suitable candidates.




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One placement
The recruitment for the position of operational supervisor resulted in one placement. This means De Brabantse Aap has an additional operational supervisor.
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