Customer story · Construction & infrastructure

An all-round internal service employee

Verandamaximaal in Veghel was looking for reinforcement in the office.

VerandamaximaalAll-round internal employee
Verandamaximaal
1Placement
01The challenge

The back office behind the verandas

Verandamaximaal in Veghel was looking for an all-round inside sales employee: the link between customer, sales, and installation.

In the back office of a company specializing in verandas and canopies, customer inquiries, quotes, orders, and planning come together. The employee answers questions about sizes, materials, and options, prepares orders, and keeps customers informed about delivery and installation. Those who do this well know the product, work accurately, and remain friendly when it is busy. It is the office heart of a technical company.

02The approach

Making the position concrete

For an internal sales position at a technical company, we make it clear in the campaign which customer inquiries and administrative tasks are involved, what product knowledge is required, and how collaboration with sales and installation takes place.

We distinguish between what someone must already be able to do, such as working customer-focused and administrating accurately, and what can be learned within the company, such as knowledge of verandas and canopies. This way, even someone without product knowledge dares to respond.

The campaign runs multichannel, tailored to role and region around Veghel, so that even people who are not actively looking see it. In the future, experience, expectations, and availability will matter, so that the conversation focuses on the role itself.

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Job openingAll-round internal employeeAt Verandamaximaal · VeghelView vacancy
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03The result

One placement

1 placement

For the position of all-round internal service employee, the recruitment resulted in one placement. Verandamaximaal thus has reinforcement in the internal service at Veghel, where customer inquiries, orders, and planning come together. Other figures are not recorded.

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