Customer story · Hospitality

Service at Terschelling

West aan Zee · Service Employee · Terschelling

West aan ZeeService staff
West aan Zee
1Placement
01The challenge

Hospitality at the table

West aan Zee at Terschelling was looking for a service employee.

Working on a Wadden Island means following the rhythm of the season, with busy summer days and guests who are on vacation.

In the service, the guest experiences the restaurant. An employee welcomes guests, takes orders, advises on dishes and drinks, keeps track of their tables, and coordinates with the kitchen and bar. On a busy evening or a sunny terrace, it all comes down to speed, oversight, and a smile that lasts. Good service staff make the difference between a guest who visits once and a guest who returns.

West aan Zee
02The approach

Making the work in the hall concrete

For service positions, in the campaign we show what a shift looks like: the business, the type of guests, the busyness, and the team. A candidate can thus assess whether the atmosphere and work pace suit them.

The vacancy is aimed at experienced service staff and at people who are hospitable and want to learn the profession. We honestly state which shifts are included and what the team can teach themselves.

The message contains the practical aspects of the work: which shifts, how many hours, working on weekends and public holidays, and how the team supports each other when it gets busy.

The campaign reaches candidates multichannel, also outside the well-known job sites in and around Terschelling. Every response is assessed on experience, expectations, and availability, so that the employer's time goes to the right conversations.

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03The result

One placement

1 placement

The recruitment for the position of service employee resulted in one placement. This means West aan Zee has an additional service employee.

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