Customer Success Director

Amsterdam2 days ago

HybridIn English

Salary indication

This job does not state a salary. Customer service jobs in Amsterdam that do state one usually offer between €2,600 and €2,900 gross per month (median €2,900), converted to a full-time job. That is based on 7 jobs on Personeel.com.

An indication, not an offer from this employer: ask about the salary when you apply.

Customer service salary in Amsterdam

About the job

Backbase is seeking a Customer Success Director to join their team in Amsterdam. In this role, you will develop and nurture relationships with key customers, engage with senior stakeholders, and identify opportunities to maximize product value.

What you will do

Develop and nurture relationships with key customers
Engage with senior stakeholders to understand needs
Facilitate discussions to align goals with solutions
Identify opportunities to maximize product value
Develop joint success plans with clear objectives
Gather product utilization and user feedback

What you bring

Bachelor's degree in Technology, Business, or related field
10+ years in customer-facing role in technology or software
Technical understanding in customer success management
Strong written and verbal communication skills
Customer-centric mindset
Ability to work independently and cross-functionally

Nice to have

Experience in banking or financial services

Summary by Personeel.com. The full job description and the application form are on Backbase's website (job-boards.greenhouse.io); Apply takes you straight there.

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