Partner Success Executive
HybridIn English
About the job
Wellhub is looking for a Partner Success Executive to build and maintain strong relationships with fitness partners. In this role, you will manage onboarding, support, and contract negotiations while collaborating with internal teams to ensure partner satisfaction.
What you will do
- Build and maintain long-term relationships with fitness partners
- Manage onboarding and ongoing support via Zendesk
- Review and renegotiate commercial and non-commercial conditions
- Coordinate with Customer Experience and Finance teams to resolve issues
- Identify at-risk partners and implement retention strategies
- Provide market feedback to adapt support workflows and FAQs
What you bring
- 3-5 years of work experience
- 1+ year in account management, customer success, or support
- Native Dutch and fluent English
- Comfortable with high volume of calls and video interactions
- Handle challenging contract conversations
- Proactive and comfortable in fast-moving environments
Nice to have
- Familiar with Zendesk, Salesforce, and Excel
What you get
- Free Gold Wellhub membership for employee and up to three family members
- Hybrid and remote options with home office reimbursement and monthly work allowance
- Flexible schedule aligned with time zones and personal routines
- Minimum 25 days paid holiday per year plus tenure days and birthday holiday
- 100% paid parental leave for all new parents
- Career growth platforms and development roadmap
About Wellhub
Wellhub is a company focused on corporate wellness, providing fitness and well-being memberships.
Summary by Personeel.com. The full job description and the application form are on Wellhub's website (job-boards.greenhouse.io); Apply takes you straight there.