Partner Success Executive
HybrideEngelstalig
Over de functie
Wellhub is looking for a Partner Success Executive to build and maintain strong relationships with fitness partners. In this role, you will manage onboarding, support, and contract negotiations while collaborating with internal teams to ensure partner satisfaction.
Wat ga je doen
- Build and maintain long-term relationships with fitness partners
- Manage onboarding and ongoing support via Zendesk
- Review and renegotiate commercial and non-commercial conditions
- Coordinate with Customer Experience and Finance teams to resolve issues
- Identify at-risk partners and implement retention strategies
- Provide market feedback to adapt support workflows and FAQs
Wat je meebrengt
- 3-5 years of work experience
- 1+ year in account management, customer success, or support
- Native Dutch and fluent English
- Comfortable with high volume of calls and video interactions
- Handle challenging contract conversations
- Proactive and comfortable in fast-moving environments
Mooi meegenomen
- Familiar with Zendesk, Salesforce, and Excel
Wat je krijgt
- Free Gold Wellhub membership for employee and up to three family members
- Hybrid and remote options with home office reimbursement and monthly work allowance
- Flexible schedule aligned with time zones and personal routines
- Minimum 25 days paid holiday per year plus tenure days and birthday holiday
- 100% paid parental leave for all new parents
- Career growth platforms and development roadmap
Over Wellhub
Wellhub is a company focused on corporate wellness, providing fitness and well-being memberships.
Samenvatting door Personeel.com. De volledige vacaturetekst en het sollicitatieformulier staan op de website van Wellhub (job-boards.greenhouse.io); met Solliciteer ga je er direct heen.