Customer Relations Agent - 20 hours (Internal Applicants only)
€ 2,600 per maandPart-time12 – 20 uurEngelstalig
Over de functie
Rocycle is looking for a Customer Relations Agent to join their team in the Netherlands. In this role, you will handle customer inquiries across multiple channels and help improve the overall customer experience.
Wat ga je doen
- Respond to customer questions via email, support tickets, social media, and other channels
- Deliver friendly and efficient customer support
- Take ownership of customer issues and find practical solutions
- Communicate with external system providers to flag and resolve technical issues
- Identify recurring questions and opportunities to improve customer experience
- Contribute to FAQs, internal processes, and projects
Wat je meebrengt
- 1+ years of experience in customer service, hospitality, or similar role
- Availability to work 12–20 hours per week, including occasional weekends and public holidays
- Strong communication, organizational, and problem-solving skills
- Customer-first mindset
- Proactive attitude with ownership and prioritization skills
- Ability to work independently and as a team player
Mooi meegenomen
- Dutch, German, or Spanish language skills
- Interest in fitness, wellness, and hospitality
Wat je krijgt
- Extended holiday allowance
- Work laptop
- Access to additional training or workshops
- Free Rostudios classes and exclusive partner discounts
- Positive, energetic, and supportive work environment
- Opportunity to grow with the company
Samenvatting door Personeel.com. De volledige vacaturetekst en het sollicitatieformulier staan op de website van Rocycle - the Netherlands (rostudios.jobs.personio.com); met Solliciteer ga je er direct heen.