A service advisor for Zeeuw Automotive
A immediately deployable staff member for the counter in Zwijndrecht.
Immediately deployable at the counter
A service advisor schedules appointments, discusses repairs with customers, and coordinates with the workshop.
Rachel Sital from Zeeuw Automotive in Zwijndrecht had difficulty filling the vacancy of service advisor.
Zeeuw wanted candidates who could start immediately. Experience in other garages was important, as well as a customer-oriented attitude.
So the profile was concrete: someone who is already familiar with the work at the counter and can speak to customers confidently.
Experience and customer focus as a profile
The approach focused on a better inflow of candidates for the open vacancy. For a service advisor, that means: making clear what the role entails, from work orders and scheduling to the conversation with the customer about maintenance and costs.
Because experience in other garages was desired, the work itself was central in the employer story. An experienced service advisor immediately recognizes their own profession in it and can assess whether Zeeuw Automotive is suitable for them.
We work multichannel: we bring that story to attention through multiple channels, also to people who are not actively looking. This way, the vacancy reaches service advisors with the right background.
AdvertisementZeeuw AutomotiveA service advisor from 26 candidates
The campaign for service advisor yielded 26 candidates and one placement.
For Zeeuw Automotive, that meant a filled role at the counter, with a colleague who connects customer and workshop.
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