Associate Customer Success Manager

Over de functie

Bynder is looking for an Associate Customer Success Manager to join their team in Amsterdam. In this role, you will drive customer adoption and engagement through digital outreach and personalized interactions. You will promote DAM best practices and educate customers on platform usage.

Wat ga je doen

• Drive customer adoption and engagement through digital outreach and personalized interactions
• Promote DAM best practices and educate customers on platform usage
• Execute scaled customer engagement initiatives and support automated journeys
• Monitor customer health and coordinate actions to support retention and renewal
• Identify growth opportunities and collaborate with relevant teams
• Leverage digital tools and automation for efficient customer interactions

Wat je meebrengt

• Fluent in English
• 1–3 years of customer-facing experience
• Strong written and verbal English communication skills
• Customer-centric mindset
• Commercial mindset
• Proficiency in Salesforce, Microsoft Office, and Google Workspace

Mooi meegenomen

• Experience with Digital Asset Management platforms or marketing technology software
• Experience supporting SMB customers or scaled digital-first Customer Success programs

Wat je krijgt

• Learning and Development budget
• Commuting budget
• Mental Health and Well-being Support
• Bynder Love stipend
• Unlimited vacation policy
• Volunteer Time Off

Samenvatting door Personeel.com. De volledige vacaturetekst en het sollicitatieformulier staan op de website van Bynder (jobs.ashbyhq.com); met Solliciteer ga je er direct heen.

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